Premium Member Benefits
Discreet. Private. Precision-Managed.
Personalized and Exclusive to You
We Shop For You
We take the time to personally shop from your personal custom grocery or retail list. We provide a fillable form. A human touch!
How Do You Want To Place Your Order?
You can place your grocery, retail, errands or courier order from our ordering website or our app. Whatever is most convenient and easy for you.
Why Shop With Us
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Gain more control over your online digital footprint, data privacy and online shopping experience.
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Gain transparency. Our model is fundamentally different from mass-market third party services and apps, allowing for a more controlled and secure data environment.
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Avoid long checkout lines.
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Avoid traffic and packed stores.
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Avoid the hassle of searching for parking.
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Avoid missing the store due to family, work or school functions.
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Avoid the emotional stress of shopping online and in store.
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Avoid impulse buying to shop with precision — which saves them money.
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Avoid getting out in extreme cold or hot temperatures.
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Avoid having to run those errands that are monotonous, time-consuming, interrupt weekends, cause frustration, mental load, and lost leisure time.
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Shopping and errand service is handled discreetly by a dedicated human person that physically shops in store for you to assure you get all items requested and runs the errands you don't want to.
Order Communication
Real time in app or website text chat communication from shopper with any questions regarding your order. You may also checkin with the shopper via in app or website text chat if you have any questions. All in app and website text chats are recorded and monitored for safety reasons.
Substitution w/ Video Chat Approval
Ability to have substitutions included on your grocery list. Substitution Policy
Live video chat if requested to approve your selected substitutions in real time to assure the shopper has your selected substitutions. This helps ease your mind and any frustration over getting what you requested.
Scheduled Reservations Only
Order and delivery reservation scheduling (1) day to (7) days in advance to help you stay organized and be prepared for your order delivery. Tailored to your preference & lifestyle.
Schedule a Specific Day & Time Frame That Suits You
Ability to schedule a specific day and delivery time slot that is convenient for you. Our members book quickly --- reserve your preferred order/delivery time asap so you can use that time to focus on more important things.
Real Time GPS Tracking
Track your order right on your lock screen from pickup to delivery without opening the app. (currently available on IOS ordering App only). Real -time GPS order tracking is available on Android just not on the Lock Screen. You can also track your order via GPS on our ordering website.
Order On The Way Text Alert
Text communication alert when your order is on the way.
Quality Assurance
Our shoppers carry thermal delivery bags to keep cold items cold. "We protect your food like its ours".
Insider Shopping Alerts
Text alert (insider shopping) notifications with updates on seasonal products and restocks from your favorite stores. When available. You can give us the names of the stores you want text alerts from in membership sign up.
Order History
Order history is saved in your app profile for future references.
Contactless Convenience
Enjoy the safety and ease of contactless convenience.
Meet Personal Deadlines
You are able to meet personal deadlines to manage your household and lifestyle.
Photo Confirmation
On pick up our shoppers must send us photo confirmation of your order before they can leave the store or pick up place and after delivery before they can close out your delivery order.
Secure Payment
For your security, all payments are processed directly and securely through our trusted payment partner, PayPal.
Know Who Your Shopper & Delivery Partner Is
Most retailers have different employees put your order together then outsource your online delivery order to multiple third party delivery services to pick up and deliver.
You don't know who is shopping for you, they don't know you, they will never speak to you and they won't know your preferences. You also do not know who is delivering your order. This has caused frustration with customers because they don't know who or how to communicate regarding their order.
We take the time to personally shop for you so that you can assure you get the items you requested. You will know who your personal shopper is for each order.
When you order through MID-SERV "WE" are the only service that delivers your order to you.
Other Merchants We Shop From
Other merchants we shop at or pick up from, that does or does not have online ordering or delivery are local grocery stores, bakeries, specialty stores, boutiques, home goods, antique stores, gourmet foods, asian markets, Indian markets, fresh markets, butcher shops, seafood stores, vegetarian stores, health food stores, kids stores, womens and mens stores, pet stores, book stores, department stores and more.
Your Time Is Valuble
We value your time, trust and confidence in us and sincerely appreciate you as a member of MID-SERV! We are the bridge between you, your wants, needs and look forward to serving you!